Finding a committed Nanny that will look after your children the way you would is a real gift. However, when the relationship between the family and the Nanny becomes sour, it creates a great deal of stress and tension for all parties involved. We have met families that have had the same Nanny for years, having their nannies becoming part of the family unit. What can you do as a parent to ensure your Nanny is happy and committed to your children for as long as possible?
- Have a contract: contracts exist for a very good reason. They keep professional relationships within a structure and within boundaries that have been agreed by everyone. The contract should cover all important matters of employment like working hours, duties, responsibilities, salaries, SSP, benefits, special arrangements and holidays. It is also useful to discuss if there are any areas of the house that are off limits (like your bedroom or your office)
- Offer flexibility: although a contract is completely necessary, flexibility is also vital for a successful relationship. Occasionally your Nanny is going to have special circumstances in her life that will affect her work. Understand that things sometimes are out of everyone’s control, and support her in whatever she requires. This, of course, should go both ways. We can guarantee that if your Nanny feels looked after, you will have earned her total loyalty.
- Make her part of the family team: keep her up to date with what is going on. Speak with her about the children and see her as someone who can give you good advice about childcare. After all, they are experienced in looking after children.
- If a conflict arises speak with her: the relationship between your family and your Nanny should be kept clean. If a conflict occurs, take the time to have an informal chat with her. Explain to her what you require in a kind and polite way, and ensure she has time to speak and give you her point of view. Dialogue and willingness to understand each other is the key. The worst thing you can do is to keep things unsaid and bottled up.
- Set up some days for reviews: every few weeks/months sit down with her. Review what is working and in what areas things can improve. If she has done a great job, let her know how much you value it!
- Once a year review her salary: your Nanny has done a great job and your children can’t wait to see her in the morning. If that is the case, review her hourly rate or offer her additional employment benefits. It will greatly improve her motivation and her commitment to you.
- Go the extra mile: Is it her birthday? Get her a present. Does she share meals at home with your children? Ask her what she likes, and get it for her. Simply be thoughtful of her needs as the more she feels cared for, the more she will care for her job and your children.
Treat your Nanny the way you want your Nanny to treat your family. As a result, your relationship will be enriched and it will hopefully endure. If you want more information, or if you need any advice, don’t hesitate to contact our team at Hopes and Dreams Nanny and Babysitting Agency.